Thanks so much for reaching out. We understand your frustration and we’ll make sure it ends up in the right hands! The process of making clothes is a complicated one, and sometimes the smallest change in production can cause the exact shade of a wash to change slightly. We try our best to keep that from happening, but some batches of product can be a little different than others. The same is true for photos — we try to represent the true color as faithfully as possible, but sometimes slight changes in light can make a big difference! Either way, we’ll make sure to relay this to our designers and photographers. So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always call us at 1- 800-872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Hello Alison, 👋 Thanks for getting in touch with us. We really appreciate it. We always do our best to ensure that our products look just like they do on our website, but sometimes it can be a bit tricky to represent colors accurately. There are many factors that can affect how colors look on different screens, like changes in production or differences in monitor settings. Rest assured that we will let our designers and photographers know about your concerns so that they can keep them in mind for future product photos. Levi's US Customer Service