Hey there, We appreciate you reaching out to us. We understand that even the smallest details can make a big difference in the way our products look, fit, and feel. Whether it's a variation in fabric treatment, finishing, or composition, we strive to maintain the highest level of consistency across all our products. We also understand that accurately representing our products is crucial, and we take great care to ensure that our photos showcase the true colors and details of each item. However, variations in lighting and other factors can sometimes impact the appearance of our products. We appreciate your feedback and will certainly take note of your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us again. Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and return. Marion, Levi's Customer Support. Levi's US Customer Service

Thank you for getting in touch with us, we sincerely appreciate your feedback. At Levi's, we strive to deliver products that exceed your expectations, and we regret that we fell short on this occasion. We completely understand your disappointment and value the opportunity to make things right. We're sorry to hear that you had to utilize our 30 day return policy, but that's exactly why we have one. At Levi's, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30 day exchange policy for a different size, at no additional cost**. For more information or if you have any questions, please visit our Help Center. As a Red TabTM member, you can enjoy free shipping and returns. Sign up here or check if you're already a member to take advantage of this exclusive perk. Marion, Levi's Customer Support. Levi's US Customer Service

Hello Alejandra, Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings. We acknowledge that receiving incorrect items has resulted in your dissatisfaction. We wish to address this matter and would appreciate the opportunity to engage in further discussion with you. Please feel free to contact our Customer Care team. We are here to assist you. Looking forward to hearing from you! Levi's US Customer Service

Hello Alejandra, Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings. We acknowledge that receiving incorrect items has resulted in your dissatisfaction. We wish to address this matter and would appreciate the opportunity to engage in further discussion with you. Please feel free to contact our Customer Care team. We are here to assist you. Looking forward to hearing from you! Levi's US Customer Service