We appreciate you taking the time to get in touch with us. At Levi's, we know that even the slightest changes in fabric treatment and finishing can impact the way our jeans fit. The same goes for even the tiniest shift in fabric composition. While we strive to keep our fits as consistent as possible, we understand that sometimes these changes can affect your experience with our products. We're always working to improve and perfect our jeans so that you can enjoy the best possible fit. Thanks again for bringing this to our attention! Levi's US Customer Service

Hello Liz, I'm Laura from Levi’s® Leadership. I understand getting a canceled order isn’t ideal, and I’m here to assist you in the best way possible. Thank you so much for leaving a review for our product. We genuinely appreciate your feedback, whether it's positive or constructive, as it helps us enhance our offerings. We noticed your review wasn't about the product itself, and it appears there may be another experience that affected your feedback. We're here to help and would appreciate it if you could reach out to our Customer Care team. We want to address any concerns you may have encountered and appreciate the opportunity to assist you further. If there’s anything else you need, just reply to this email or chat with us—we’re always excited to help! Thanks so much for reaching out and for being such a great Levi’s® fan! Laura Levi's US Customer Service