Thank you for getting in touch with us, we sincerely appreciate your feedback. At Levi's, we strive to deliver products that exceed your expectations, and we regret that we fell short on this occasion. We completely understand your disappointment and value the opportunity to make things right. We're sorry to hear that you had to utilize our return policy, but that's exactly why we have one. At Levi's, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 60-day exchange policy for a different size, at no additional cost**. For more information or if you have any questions, please visit our Help Center. As a Red TabTM member, you can enjoy free shipping and returns. Sign up Here or check if you're already a member to take advantage of this exclusive perk.

Thanks for your feedback, it's super important to us! We understand your frustration and we’ll make sure it ends up in the right hands. So you know, we do have a 60-day return policy if you’re not satisfied with your product and you’re welcome to return it. And, you can always call us at 1-800-872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Thanks for your feedback, it's super important to us! We’ll make sure it ends up in the right hands. Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got functionality in mind, are responding to what customers are asking for — like extra stretch — or are following their inspiration. That being said, everyone has their own preferences and we understand that! So you know, we do have a 60-day return policy if you’re not satisfied with your product. And, you can always call us at 1-800-872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Hey Tommy,    Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings.   It seems like there may have been another experience that led to your dissatisfaction. We want to address this issue and would love to have a further discussion with you. Please don't hesitate to reach out to our Customer Care team. We're here to help.   Looking forward to hearing from you!   Susan, Levi's Customer Support.  Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 levis.com Chat with us online from 7am – 7pm PST Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns

Thanks so much for reaching out. Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got the functionality in mind or are following their inspiration. That being said, everyone has their own preferences and we understand that. The good thing is we’ve got plenty of different options to suit your personal style. So you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up Here or check and see if you’re already a Member.