Hello, Edwin!   Thank you so much for taking the time to leave a review for our product! We truly appreciate all types of feedback, whether it's positive or constructive. Your input is incredibly valuable to us as we strive to improve our future product offerings.   We're really sorry to hear that you haven't received your item yet and that this has caused you some dissatisfaction. We want to make things right for you, so we would absolutely love to have a further discussion with you about this. Please don't hesitate to reach out to our amazing Customer Care team. They're here to help and will be more than happy to assist you.   We're eagerly looking forward to hearing from you and resolving this issue for you!   Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?