Thanks for your feedback, it's super important to us! We totally understand your frustration and we’ll make sure your feedback ends up in the right hands! Sometimes, something as small as a change in fabric treatment, finishing, or even color can affect the way a pair of jeans fits! So can a slight change in the composition of the fabric. We're always working to make our fits as consistent as possible, so we'll definitely flag this one. So you know, we have a 60-day return policy if you’re not satisfied with your product. You can always call us at 1-800- 872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Hello, Annette! 🤗    We appreciate you reaching out to us. We understand that even the smallest details can make a big difference in the way our products look, fit, and feel. Whether it's a variation in fabric treatment, finishing, or composition, we strive to maintain the highest level of consistency across all our products.   We also understand that accurately representing our products is crucial, and we take great care to ensure that our photos showcase the true colors and details of each item. However, variations in lighting and other factors can sometimes impact the appearance of our products.   We appreciate your feedback and will certainly take note of your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us again.   Also, just so you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up Here to enjoy free shipping and return. Wishing you and your family a wonderful holiday season. 🎄️ 🎅️   Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 We are giving our agents a much-deserved rest this Christmas. Our offices will be closed after 12 p.m. PST Christmas Eve and all day Christmas Day. levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?

We appreciate you taking the time to get in touch with us.   At Levi's, we know that even the slightest changes in fabric treatment and finishing can impact the way our jeans fit. The same goes for even the tiniest shift in fabric composition. While we strive to keep our fits as consistent as possible, we understand that sometimes these changes can affect your experience with our products.   We're always working to improve and perfect our jeans so that you can enjoy the best possible fit. Thanks again for bringing this to our attention!   Susan, Levi's Customer Support. 

Thanks for your feedback, it's super important to us! We’ll make sure it ends up in the right hands. We try to make a wide variety of fits for everyone — and we definitely recommend looking through our Men’s Jeans Guide and Women’s Jeans Guide to get all of the information you need about each one. Often, we intentionally construct our jeans to be oversized, cropped or slimmer, even within a given size. And sometimes, something as small as a change in fabric treatment, finishing, or composition can affect the way a pair of jeans fits. Not to mention that each pair of jeans will fit everyone a little differently! So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!