Thanks so much for reaching out. We understand your frustration and we’ll make sure it ends up in the right hands! The process of making clothes is a complicated one, and sometimes there are small hiccups in production that can cause stuff like this to happen. Thanks for letting us know — it makes it much easier for us to flag and figure out moving forward! So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!