Hello, Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality, fit, and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Levi's US Customer Service

Hello, Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality, fit, and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Levi's US Customer Service

Hello Joli, 👋 Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality, fit, and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Also, just so you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Levi's US Customer Service

Hello Joli, 👋 Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality, fit, and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Also, just so you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Levi's US Customer Service

Hello, Thank you so much for leaving a review for our product. We genuinely appreciate your feedback, whether it's positive or constructive, as it helps us enhance our offerings. We noticed your review wasn't about the product itself, and it appears there may be another experience that affected your feedback. We're here to help and would appreciate it if you could reach out to our Customer Care team. We want to address any concerns you may have encountered and appreciate the opportunity to assist you further.Looking forward to hearing from you! Levi's US Customer Service