Hey there, We're sorry to hear that your experience with our product didn't meet your expectations. At Levi's, we strive to deliver high-quality products that our customers love, and we're sorry that we fell short this time. So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Marion, Levi's Customer Support. Levi's US Customer Service

Thanks for your feedback, it's super important to us! We totally understand your frustration and we’ll make sure it ends up in the right hands. Sometimes, something as small as a difference in fabric treatment, finishing or fabric composition can affect the way something looks, fits and feels! The same is true for photos — we try to represent the true color as faithfully as possible, but sometimes slight changes in light can make a big difference! We're always working to make our products as consistent as possible, and represent them as faithfully as possible, so we'll definitely flag this one. So you know, we have a 60-day return policy if you’re not satisfied with your product. You can always call us at 1-800- 872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Hello, Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality, fit, and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Also, just so you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Levi's US Customer Service

Thanks so much for reaching out! We'd love to help in any way we can. Please call Levi's Customer Service at 1-800-872- 5384 so we can better assist you!

Thanks for your feedback, it's super important to us! We’ll make sure your feedback ends up in the right hands! Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got functionality in mind or are following their inspiration. That being said, everyone has their own preferences and we understand that. So you know, we do have a 60-day return policy if you’re not satisfied with your product. And, you can always call us at 1-800-872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!