Thanks for your feedback, it's super important to us! We totally understand your frustration and we'll make sure to pass this along to the people who design our clothes. Sometimes, something as small as a difference in fabric treatment, finishing or fabric composition can affect the way something looks, fits and feels! The same is true for photos — we try to represent the true color as faithfully as possible, but sometimes slight changes in light can make a big difference! We're always working to make our products as consistent as possible, and represent them as faithfully as possible, so we'll definitely flag this one. So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!

Hello, Jessica! 👋    Thanks for reaching out. We're sorry we missed the mark and understand your frustration. We appreciate your feedback and hope to have the chance to make things right.    However, we've got you covered with our blog post that offers tips on HOW TO WASH AND DRY JEANS.   Please don't hesitate to reach out if you need anything else.   Looking forward to hearing from you soon!   Daniela here from Levi’s® Customer Service Team,   Levi's® Customer Service Visit our Help Center Track your Order Here and sign up for SMS updates

Thanks for your feedback, it's super important to us! We’ll make sure it ends up in the right hands. We try to make a wide variety of fits for everyone — and we definitely recommend looking through our Men’s Jeans Guide and Women’s Jeans Guide to get all of the information you need about each one. Often, we intentionally construct our jeans to be oversized, cropped or slimmer, even within a given size. And sometimes, something as small as a change in fabric treatment, finishing, or composition can affect the way a pair of jeans fits. Not to mention that each pair of jeans will fit everyone a little differently! So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!

Hello, thanks for reaching out. Our goal is to provide a diverse range of fits that cater to everyone. We suggest reviewing our Men’s and Women’s Jeans Guide for comprehensive information on each fit or reaching out to customer service for personalized style recommendations. Our jeans are deliberately designed to vary in size, with some being intentionally oversized, cropped, or slimmer, even within the same size range. Additionally, slight alterations to fabric treatment, finishing, or composition can influence the fit of a pair of jeans. Moreover, each pair of jeans may fit individuals differently. Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up Here to enjoy free shipping and returns. Marion, Levi's Customer Support. Levi's US Customer Service

Thanks for your feedback, it's super important to us! We understand your frustration and we’ll make sure it ends up in the right hands. So you know, we do have a 60-day return policy if you’re not satisfied with your product and you’re welcome to return it. And, you can always call us at 1-800-872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!