Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Marion, Levi's Customer Support. Levi's US Customer Service

Hello Ivette, 👋 Thank you for getting in touch with us. So, our garments are designed to be durable and long-lasting, which is why they may feel a bit stiff when you first try them on. But don't worry, that's actually part of their charm! It may take a few washes or wears to really break them in and make them super comfortable. We know that waiting can be a bit of a hassle, but trust us, it's worth it in the end. However, if you're not in the mood for the waiting game, we've got plenty of other options available that are just as sustainable and long-lasting. We just wanted to let you know that we offer a 30-day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Levi's US Customer Service

Thanks for your feedback, it's super important to us! We’ll make sure your feedback ends up in the right hands! Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got functionality in mind or are following their inspiration. That being said, everyone has their own preferences and we understand that. So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!

Hello, thanks for reaching out. Our goal is to provide a diverse range of fits that cater to everyone. We suggest reviewing our Men’s and Women’s Jeans Guide for comprehensive information on each fit or reaching out to customer service for personalized style recommendations. Our jeans are deliberately designed to vary in size, with some being intentionally oversized, cropped, or slimmer, even within the same size range. Additionally, slight alterations to fabric treatment, finishing, or composition can influence the fit of a pair of jeans. Moreover, each pair of jeans may fit individuals differently.   Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up Here to enjoy free shipping and returns.   Susan, Levi's Customer Support. 

Hello Christina, 👋 Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings. We acknowledge that the cancellation of your order has resulted in your dissatisfaction. We want to address this issue and would love to have a further discussion with you. Please don't hesitate to reach out to our Customer Care team. We're here to help. Looking forward to hearing from you! Levi's US Customer Service