Hey there! At Levi's, we understand that the smallest details can make a big impact. From fabric treatment and finishing to fabric composition, every aspect plays a role in how a garment looks, fits, and feels. We also know that accurate representation is key when it comes to shopping online. While we make every effort to showcase the true color of our products in our photos, variations in lighting can sometimes cause slight differences. Thank you for bringing this to our attention - we'll make sure to flag it and take any necessary steps to improve our product listings. We just wanted to let you know that we offer a 30 day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any more questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Marion, Levi's Customer Support. Levi's US Customer Service

Hello Jess, 👋 Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings! We understand that not receiving your purchase can lead to dissatisfaction. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance. Looking forward to hearing from you soon! Levi's US Customer Service

Hello,   Thanks for reaching out. We're sorry we missed the mark and understand your frustration. We appreciate your feedback and hope to have the chance to make things right. Please don't hesitate to reach out if you need anything else.   So you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up Here or check and see if you’re already a Member.   Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?

Hello, Rita!   Thank you so much for taking the time to leave a review for our product! We truly appreciate all types of feedback, whether it's positive or constructive criticism. Your input is incredibly valuable to us as we continue to improve our products and services.   We understand that not receiving this item has been a source of dissatisfaction for you. We would be absolutely delighted to have a further discussion with you about this. If you could kindly reach out to our amazing Customer Care team, they will be more than happy to assist you in any way they can.   We are eagerly looking forward to hearing from you soon and resolving this matter to your complete satisfaction!   Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?

Hey Jessica,   Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings!   We understand there may have been another experience influencing your dissatisfaction. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance.   Looking forward to hearing from you soon!   Susan, Levi's Customer Support.    Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?

Hey there! We're glad you're here.   At Levi's, we know that even the smallest details can impact the fit of your jeans - like changes in fabric treatment and finishing or the composition of the fabric itself. But don't worry, we're constantly striving to make our fits as consistent as possible.   We appreciate you bringing this to our attention and we'll make sure to take note of it. Thanks for being a part of the Levi family.   Susan, Levi's Customer Support.    Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?

Hey, Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings! We understand there may have been another experience influencing your dissatisfaction. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance. Susan, Levi's Customer Support    Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 We are giving our agents a much-deserved rest this Christmas. Our offices will be closed after 12 p.m. PST Christmas Eve and all day Christmas Day. levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?