Hey there,   We're sorry to hear that your experience with our product didn't meet your expectations. At Levi's, we strive to deliver high-quality products that our customers love, and we're sorry that we fell short this time.   So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member.   Susan, Levi's Customer Support.    Levi's® Customer Service Visit our Help Center Track your Order Here and sign up for SMS updates

Thanks so much for reaching out. Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got the functionality in mind or are following their inspiration. That being said, everyone has their own preferences and we understand that. The good thing is we’ve got plenty of different options to suit your personal style. So you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up Here or check and see if you’re already a Member.

Thanks for your feedback, it's super important to us! We totally understand your frustration and we'll make sure to pass this along to the people who design our clothes. Sometimes, something as small as a difference in fabric treatment, finishing or fabric composition can affect the way something looks, fits and feels! The same is true for photos — we try to represent the true color as faithfully as possible, but sometimes slight changes in light can make a big difference! We're always working to make our products as consistent as possible, and represent them as faithfully as possible, so we'll definitely flag this one. So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!

Thanks for your feedback, it's super important to us! We’ll make sure it ends up in the right hands. Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got functionality in mind, are responding to what customers are asking for — like extra stretch — or are following their inspiration. That being said, everyone has their own preferences and we understand that! So you know, we do have a 60-day return policy if you’re not satisfied with your product. And, you can always call us at 1-800-872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Thank you for getting in touch. Our goal is to cater to various body types and preferences. We recommend checking out our Men’s and Women’s Jeans Guide for detailed information on each fit, or you can reach out to our customer service team for a personalized style consultation. We intentionally design our jeans to have varying proportions, including oversized, cropped, and slim fits, even within the same size. Additionally, minor differences in fabric treatment, finishing, or composition can also impact the fit of each pair of jeans. Remember that each individual's body shape will also affect how a pair of jeans fit.   We just wanted to let you know that we offer a 30 day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any more questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member.   Susan, Levi's Customer Support.   

Thanks for your feedback, it's super important to us! We’ll make sure your feedback ends up in the right hands! Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got functionality in mind or are following their inspiration. That being said, everyone has their own preferences and we understand that. So you know, we do have a 60-day return policy if you’re not satisfied with your product. And, you can always call us at 1-800-872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Hey there,   We appreciate you reaching out to us. We understand that even the smallest details can make a big difference in the way our products look, fit, and feel. Whether it's a variation in fabric treatment, finishing, or composition, we strive to maintain the highest level of consistency across all our products.   We also understand that accurately representing our products is crucial, and we take great care to ensure that our photos showcase the true colors and details of each item. However, variations in lighting and other factors can sometimes impact the appearance of our products.   We appreciate your feedback and will certainly take note of your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us again.   Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and return.   Susan, Levi's Customer Support.    Levi's® Customer Service Visit our Help Center Track your Order Here and sign up for SMS updates

Hey Paola,    Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings.   It seems like there may have been another experience that led to your dissatisfaction. We want to address this issue and would love to have a further discussion with you. Please don't hesitate to reach out to our Customer Care team. We're here to help.   Looking forward to hearing from you!   Susan, Levi's Customer Support.    Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?

Hey there, thanks for reaching out! At Levi's, we're dedicated to providing you with top-quality products that exceed your expectations. We apologize that we fell short this time around, and we appreciate the opportunity to make things right. We’re sorry to hear that you had to take advantage of our return policy — but that’s why we have one after all. So you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up Here or check and see if you’re already a Member.

Thanks so much for reaching out. We understand your frustration and we’ll make sure it ends up in the right hands! The process of making clothes is a complicated one, and sometimes there are small hiccups in production that can cause stuff like this to happen. Thanks for letting us know — it makes it much easier for us to flag and figure out moving forward! So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!

Thanks for your feedback, it's super important to us! We understand your frustration and we’ll make sure it ends up in the right hands. So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!