Thank you for getting in touch with us, we sincerely appreciate your feedback. At Levi's, we strive to deliver products that exceed your expectations, and we regret that we fell short on this occasion. We completely understand your disappointment and value the opportunity to make things right. We're sorry to hear that you had to utilize our return policy, but that's exactly why we have one. At Levi's, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 60-day exchange policy for a different size, at no additional cost**. For more information or if you have any questions, please visit our Help Center. As a Red TabTM member, you can enjoy free shipping and returns. Sign up Here or check if you're already a member to take advantage of this exclusive perk.

Thanks for your feedback, it's super important to us! We understand your frustration and we’ll make sure it ends up in the right hands. We’re happy to hear that you took advantage of our return policy — that’s why we have one! And so you know, you can always find more information at https://help.levi.com/hc/en-us, or start a chat with us on the bottom right of the help center if you’d like further assistance!

Thanks for your feedback, it's super important to us! We’ll make sure it ends up in the right hands. Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got functionality in mind, are trying to give our customers something they’ve been asking for, or are following their inspiration. That being said, the same pair of jeans will fit everyone a little differently! So you know, we have a 60-day return policy if you’re not satisfied with your product. You can always call us at 1-800- 872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!