Hi Sherard, I hope this message finds you well. This is Juan V from Levi’s Customer Service, reaching out to ensure your satisfaction. We've recently come across your feedback regarding the order was rejected. While we appreciate your positive feedback, it appears that there might be an error in the associated score. We value your opinion and are committed to addressing any concerns you may have. To provide you with the best possible assistance, we kindly request some additional details from you: Full Name: Telephone Number: Email Address: Order Number (if applicable): Any additional details you believe are important for us to know in order to address your concerns effectively. Your input is immensely valuable to us, and we are dedicated to exceeding your expectations. Please take a moment to provide the requested information, and rest assured, we'll take care of the rest. Should you have any further questions or require immediate assistance, feel free to reply to this email or give us a call. Our team is available seven days a week from 7:00 a.m. to 7:00 p.m. (PST). Thank you for choosing Levi’s. Your satisfaction is our priority, and we truly appreciate your continued loyalty. We eagerly anticipate resolving this matter to your satisfaction. Levi's US Customer Service

Hello, Thank you so much for leaving a review for our product. We genuinely appreciate your feedback, whether it's positive or constructive, as it helps us enhance our offerings. We noticed your review wasn't about the product itself, and it appears there may be another experience that affected your feedback. We're here to help and would appreciate it if you could reach out to our Customer Care team. We want to address any concerns you may have encountered and appreciate the opportunity to assist you further. Looking forward to hearing from you! Levi's US Customer Service