Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Also, just so you know, we have a 30 day Return policy**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Marion, Levi's Customer Support. Levi's US Customer Service

Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Also, just so you know, we have a 30 day Return policy**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Marion, Levi's Customer Support. Levi's US Customer Service

Hey there,thank you for getting in touch with us. We totally understand that it can be tricky to accurately represent the quality and feel of a product, and sometimes there can be differences between your expectations and the final product. We always aim for consistency, but sometimes things can fall through the cracks. We'll definitely pass on your feedback to our designers and photographers so they can improve their work and give customers a better idea of what to expect. We just wanted to let you know that we offer a 60 Day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Levi's US Customer Service

Hello, thank you for getting in touch with us. You may notice that our jeans can be a bit stiff when you first get them, but that's actually what makes them last a long time. It may take a few washes or wears to get them nice and soft, but it's totally worth it in the end! But hey, we understand that waiting isn't for everyone. That's why we've got more options available to help you find the perfect pair of jeans that will last you a long time. We just wanted to let you know that we offer a30 day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Marion, Levi's Customer Support. Levi's US Customer Service

Hey, Handy! We really appreciate you reaching out to us. Our team is committed to creating high-quality products that meet and exceed our customers' expectations, so we're sorry to hear that we fell short in your case. We understand your frustration and we'd like to make it right. Our talented designers put a lot of thought and care into every detail of our products. From the functional aspects to responding to what our customers want, like an extra stretch, to following their creative inspiration, every choice is deliberate. However, we also recognize that everyone has their own unique preferences. That's why we offer a Premium Quality line that may better align with your needs. Also, just so you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up Here to enjoy free shipping and return

Hey, 👋 Thank you for reaching out to us. At Levi's, we strive to create products that meet and exceed your expectations, so we're sorry to hear that you're not satisfied with your purchase. We completely understand your frustration, and we want to make it right. Many different factors can impact how quickly denim wears, shrinks, or fades out the colors, such as your environment, daily movements, fabric composition, and the number of seams per inch. Since everyone's lifestyle is unique, it can be difficult to pinpoint exactly what is causing your issue. However, we've got you covered with our blog post that offers tips on how to make your denim last longer! Levi's US Customer Service