Hey, Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings! We understand there may have been another experience influencing your dissatisfaction. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance. Looking forward to hearing from you soon! Marion, Levi's Customer Support. Levi's US Customer Service

We appreciate you taking the time to get in touch with us. At Levi's, we know that even the slightest changes in fabric treatment and finishing can impact the way our jeans fit. The same goes for even the tiniest shift in fabric composition. While we strive to keep our fits as consistent as possible, we understand that sometimes these changes can affect your experience with our products. We're always working to improve and perfect our jeans so that you can enjoy the best possible fit. Thanks again for bringing this to our attention! Marion, Levi's Customer Support. Levi's US Customer Service

Hi John, 👋 Thanks for getting in touch with us. We really appreciate it. We always do our best to ensure that our products look just like they do on our website, but sometimes it can be a bit tricky to represent colors accurately. There are many factors that can affect how colors look on different screens, like changes in production or differences in monitor settings. Rest assured that we will let our designers and photographers know about your concerns so that they can keep them in mind for future product photos. If you need to exchange your item for a different size, we've got you covered with our 30-day exchange policy! And the best part? It's completely free of charge! If you have any questions about the exchange process, our Help Center is a great resource. Lastly, if you're a Red TabTM member, you can take advantage of free shipping and returns. Not a member yet? You can sign up here, or check if you're already a member. Thanks again for reaching out to us! Levi's US Customer Service

Hi, 👋 Thank you for getting in touch with us. You may notice that our jeans can be a bit stiff when you first get them, but that's actually what makes them last a long time. It may take a few washes or wears to get them nice and soft, but it's totally worth it in the end! But hey, we understand that waiting isn't for everyone. That's why we've got more options available to help you find the perfect pair of jeans that will last you a long time. We just wanted to let you know that we offer a 30-day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Levi's US Customer Service

Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings!   We understand there may have been another experience influencing your dissatisfaction. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance.   Looking forward to hearing from you soon!   Susan, Levi's Customer Support.    Levi's® Customer Service Visit our Help Center Track your Order Here and sign up for SMS updates