Thanks so much for reaching out. We’ll make sure your feedback ends up in the right hands! Things that a lot of us might consider small, like the composition of fabric and the treatment or wash of a pair of jeans, can actually have a big impact on how the fabric feels and wears. The great news is that the feel of the denim will absolutely soften over time and with repeated use! If you hang in there, it will definitely loosen up and become softer and better to wear. That being said, we do have a 60-day return policy if you’re not satisfied with your product. And, you can always call us at 1-800-872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!