Hey,   Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings.   It seems like there may have been another experience that led to your dissatisfaction. We want to address this issue and would love to have a further discussion with you. Please don't hesitate to reach out to our Customer Care team. We're here to help.   Looking forward to hearing from you!   Susan, Levi's Customer Support.    Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 Visit our Help Center Track your Order Here and sign up for SMS updates

Thanks for getting in touch with us. We really appreciate it. We always do our best to ensure that our products look just like they do on our website, but sometimes it can be a bit tricky to represent colors accurately. There are many factors that can affect how colors look on different screens, like changes in production or differences in monitor settings. Rest assured that we will let our designers and photographers know about your concerns so that they can keep them in mind for future product photos. If you need to exchange your item for a different size, we've got you covered with our 60-day exchange policy! And the best part? It's completely free of charge! If you have any questions about the exchange process, our Help Center is a great resource. Lastly, if you're a Red TabTM member, you can take advantage of free shipping and returns. Not a member yet? You can sign up Here, or check if you're already a member. Thanks again for reaching out to us!   Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 We are giving our agents a much-deserved rest this Christmas. Our offices will be closed after 12 p.m. PST Christmas Eve and all day Christmas Day. levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?