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Levi's® Payment Policy

PAYMENT METHODS

Credit cards accepted:

  • Visa
  • MasterCard
  • American Express
  • Discover

Other forms of payment:

  • Paypal

We do not accept:

  • CODs
  • Personal Checks
  • Layaway Plans
  • Discover

Important Information About Payment

We accept debit and credit cards (VISA, MasterCard, American Express, Discover). We also accept PayPal. We do not accept cash on delivery (CODs), Personal Check, Layaway Plans or Cash. If you are concerned about whether buying in our online shop is secure, please be assured that we use systems and software to protect your purchase.

Important information about payment:

Credit Cards are not charged until order items are shipped.

Debit and Bank Check Cards may reflect deduction of funds immediately upon order.

For your security, your billing name, address and phone number must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

Sales tax: State laws require that we charge applicable sales tax or use tax on orders shipped to addresses in the following states: AL, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, NC, NJ, NV, NY, OH, PA, RI, SC, TN, TX, UT, VA, WA, WI. In certain states (AL, AZ, CO, LA) we are only required to collect tax in a limited number of cities and counties.

In addition, state laws require that we charge applicable shipping tax on orders shipped to addresses in the following states: CA, CO, CT (conditional on the taxability of the purchase), DC, FL, GA, HI, IL, IN, KS, KY, LA, MI, MN (conditional on the taxability of the purchase), MO, NC, NJ (conditional on the taxability of the purchase), NV, NY (conditional on the taxability of the purchase), OH, PA (conditional on the taxability of the purchase), RI (conditional on the taxability of the purchase), SC, TN, TX, UT, WA, WI.


PAYMENT SECURITY

We take security very seriously, so your personal details will be protected. We use the industry standard encryption protocol known as Secure Socket layer (SSL) and other reasonable measures to protect your information from unauthorized use or disclosure. All the confidential data like payment information is encrypted and transmitted through a secure channel using SSL encryption.

Should any unauthorized charges show up on your credit card as a result of shopping with Levi.com, you must alert your credit card provider immediately and in accordance with your credit card's reporting rules and procedures. Levi Strauss & Co. will assume liability for purchases made through Levi.com only if the unauthorized use of your credit card resulted through no fault of your own.

Please note that we'll never ask a customer to confirm any account or credit card details via email. If you receive an email claiming to be from Levi's® and asking you to do so, do NOT respond and please contact us immediately.


MASTERCARD SECURECODE

The 3D Secure technology is designed to reduce the possibility of fraudulent card use by authenticating the cardholder at the actual time of the transaction and subsequently protect him or her against unauthorised use of the card. MasterCard SecureCode authentication requires the cardholder to register their card on the card issuer’s website to take advantage of this service.

If you are registered, at the time of payment, a screen from your card issuer will prompt you to enter the unique personal code that you have registered with them. The card issuer then validates your personal code and approves the transaction.

If you are not registered, but the bank that issued your MasterCard supports SecureCode, you may be prompted to sign up for MasterCard SecureCode as you check out. You can also read more here.


VERIFIED BY VISA

The 3D Secure technology is designed to reduce the possibility of fraudulent card use by authenticating the cardholder at the actual time of the transaction and subsequently protect him or her against unauthorized use of the card. Verified by Visa (VbV) authentication requires the cardholder to register their card on the card issuer’s website to take advantage of this service.

If you are registered, at the time of payment, a screen from your card issuer will prompt you to enter the unique personal code that you have registered with them. The card issuer then validates your personal code and approves the transaction.

If you are not registered, but the bank that issued your Visa card supports VbV, you may be prompted to enter your password or to sign up for VbV as you check out. You can also read more here.