Hello, Thank you for getting in touch with us, we sincerely appreciate your feedback. At Levi's, we strive to deliver products that exceed your expectations, and we regret that we fell short on this occasion. We completely understand your disappointment and value the opportunity to make things right. We're sorry to hear that you had to utilize our return policy, but that's exactly why we have one. At Levi's, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 60-day exchange policy for a different size, at no additional cost**. For more information or if you have any questions, please visit our Help Center. As a Red TabTM member, you can enjoy free shipping and returns. Sign up Here or check if you're already a member to take advantage of this exclusive perk.

Thanks for your feedback, it's super important to us! We’ll make sure it ends up in the right hands. We try to make a wide variety of fits for everyone — and we definitely recommend looking through our Women’s Jeans Guide to get all of the information you need about each one. And sometimes, something as small as a change in fabric treatment, finishing, or composition can affect the way a pair of jeans fits. Not to mention that each pair of jeans will fit everyone a little differently! So you know, we have a 60-day return policy if you’re not satisfied with your product. You can always call us at 1-800- 872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Thanks for your feedback, it's super important to us! We totally understand your frustration and we’ll make sure your feedback ends up in the right hands! Sometimes, something as small as a change in fabric treatment, finishing, or even color can affect the way a pair of jeans fits! So can a slight change in the composition of the fabric. We're always working to make our fits as consistent as possible, so we'll definitely flag this one. So you know, we have a 60-day return policy if you’re not satisfied with your product. You can always call us at 1-800- 872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Thank you for getting in touch. Our goal is to cater to various body types and preferences. We recommend checking out our Men’s and Women’s Jeans Guide for detailed information on each fit, or you can reach out to our customer service team for a personalized style consultation. We intentionally design our jeans to have varying proportions, including oversized, cropped, and slim fits, even within the same size. Additionally, minor differences in fabric treatment, finishing, or composition can also impact the fit of each pair of jeans. Keep in mind that each individual's body shape will also affect how a pair of jeans fit. We just wanted to let you know that we offer a 60-day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any more questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up Here, or check if you're already a member.

Hey there! Thanks for sharing your thoughts with us. We truly appreciate it when our customers take the time to provide us with feedback about their experience with our products. Your feedback helps us understand what works for you and how we can continue to improve our products. Keep the feedback coming as you shop for our Levi's products. We look forward to hearing from you!