Thanks so much for taking the time out of your day to write this! We love hearing from our customers about what they like and what worked for them! It really makes our day.

Thanks so much for taking the time out of your day to write this! We love hearing from our customers about what they like and what worked for them! It really makes our day.

Hello, Tracy, Thank you for getting in touch with us, we sincerely appreciate your feedback. At Levi's, we strive to deliver products that exceed your expectations, and we regret that we fell short on this occasion. We completely understand your disappointment and value the opportunity to make things right. We're sorry to hear that you had to utilize our return policy, but that's exactly why we have one. At Levi's, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 60-day exchange policy for a different size, at no additional cost**. For more information or if you have any questions, please visit our Help Center. As a Red TabTM member, you can enjoy free shipping and returns. Sign up Here or check if you're already a member to take advantage of this exclusive perk.   Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 We are giving our agents a much-deserved rest this Christmas. Our offices will be closed after 12 p.m. PST Christmas Eve and all day Christmas Day. levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?

Thanks for reaching out. We're sorry we missed the mark and understand your frustration. We appreciate your feedback and hope to have the chance to make things right. Please don't hesitate to reach out if you need anything else. So you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up Here or check and see if you’re already a Member.

Thanks for your feedback, it's super important to us! We totally understand your frustration and we’ll make sure your feedback ends up in the right hands! Sometimes, something as small as a change in fabric treatment, finishing, or even color can affect the way a pair of jeans fits! So can a slight change in the composition of the fabric. We're always working to make our fits as consistent as possible, so we'll definitely flag this one. So you know, we have a 60-day return policy if you’re not satisfied with your product. You can always call us at 1-800- 872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Hello DMV! 👋 Thank you for getting in touch with us. We totally understand that it can be tricky to accurately represent the quality, fit, and feel of a product, and sometimes there can be differences between your expectations and the final product. We always aim for consistency, but sometimes things can fall through the cracks. We'll definitely pass on your feedback to our designers and photographers so they can improve their work and give customers a better idea of what to expect. We just wanted to let you know that we offer a 30-day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Levi's US Customer Service

Hello, Thanks for reaching out. We're sorry we missed the mark and understand your frustration. We appreciate your feedback and hope to have the chance to make things right. Please don't hesitate to reach out if you need anything else.

Thanks for your feedback, it's super important to us! We totally understand your frustration and we’ll make sure it ends up in the right hands. Sometimes, something as small as a change in fabric treatment and finishing — the ways that jeans get their color or wash — can affect the way a pair of jeans fits! So can a slight change in the composition of the fabric. Of course, we’re always working to make our fits as consistent as possible, so we'll definitely flag this one. So you know, we have a 60-day return policy if you’re not satisfied with your product. You can always call us at 1-800- 872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!