Hi, Loyal Levi’s Fan! Hey there, thank you for getting in touch with us. We totally understand that it can be tricky to accurately represent the quality and feel of a product, and sometimes there can be differences between your expectations and the final product. We always aim for consistency, but sometimes things can fall through the cracks. We'll definitely pass on your feedback to our designers and photographers so they can improve their work and give customers a better idea of what to expect. We just wanted to let you know that we offer a 30 day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Levi's US Customer Service

Hello, 👋 Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings. It seems like there may have been another experience that led to your dissatisfaction. We want to address this issue and would love to have a further discussion with you. Please don't hesitate to reach out to our Customer Care team. We're here to help. Looking forward to hearing from you! Levi's US Customer Service