Thanks so much for reaching out. We try our best to keep these things from happening but representing shades of color can be difficult. From changes in the production process which can slightly change the wash to the tint of your home monitor–any of these and more can affect the way you see the color on your screen. We’ll make sure to relay this to our designers and photographers. So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Levi's US Customer Service

Hey Terese, Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings. It seems like there may have been another experience that led to your dissatisfaction. We want to address this issue and would love to have a further discussion with you. Please don't hesitate to reach out to our Customer Care team. We're here to help. Looking forward to hearing from you! Marion, Levi's Customer Support. Levi's US Customer Service