Hey loyal Levi's fan, Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings. It seems like there may have been another experience that led to your dissatisfaction. We want to address this issue and would love to have a further discussion with you. Please don't hesitate to reach out to our Customer Care team. We're here to help. Looking forward to hearing from you! Levi's US Customer Service

Hey Loyal Levi's fan, At Levi's, we understand that the smallest details can make a big impact. From fabric treatment and finishing to fabric composition, every aspect plays a role in how a garment looks, fits, and feels. We also know that accurate representation is key when it comes to shopping online. While we make every effort to showcase the true color of our products in our photos, variations in lighting can sometimes cause slight differences. Thank you for bringing this to our attention - we'll make sure to flag it and take any necessary steps to improve our product listings. We just wanted to let you know that we offer a 30 day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any more questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Levi's US Customer Service

Hi Loyal Levi's Fan, Thank you for taking the time to share your feedback. We're truly sorry to hear that this item did not meet your expectations. We know how disappointing it can be when a product doesn't deliver the quality you've come to expect from Levi's. We take great pride in our products, and experiences like yours are not what we want for our customers. We genuinely appreciate you bringing this to our attention so we can continue improving. Your comments will be shared with our quality and product teams for review. If there's anything further we can assist you with, please contact our Customer Care team at 1-800-USA-LEVI (1-800-872-5384). Thank you for giving us the opportunity to learn from your experience. Levi's US Customer Service

Hi Loyal Levi’s Fan At Levi's, we understand that the smallest details can make a big impact. From fabric treatment and finishing to fabric composition, every aspect plays a role in how a garment looks, fits, and feels. We also know that accurate representation is key when it comes to shopping online. While we make every effort to showcase the true color of our products in our photos, variations in lighting can sometimes cause slight differences. Thank you for bringing this to our attention - we'll make sure to flag it and take any necessary steps to improve our product listings. Also, just so you know, we have a 30 day Return policy**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns. Marion, Levi's Customer Support. Levi's US Customer Service

Hey there, Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings. It seems like there may have been another experience that led to your dissatisfaction. We want to address this issue and would love to have a further discussion with you. Please don't hesitate to reach out to our Customer Care team. We're here to help. Looking forward to hearing from you! Levi's US Customer Service