An Update for Our Community

May 20, 2020

While life isn’t back to normal quite yet, we are taking steps in that direction by re-opening our stores. As we do, our most important priority remains the health and safety of our customers and employees.

To comply with federal, state and local guidelines for safety and social distancing, we’ve implemented some new measures at our stores. We wanted to share what we’re doing so you can know what to expect when we see you again.

Here's what's happening:

For our fitting rooms:

In addition to these new measures, we’re also offering new services and special discounts to keep your experience enjoyable. Read more about those below. And you can still shop at Levi.com or on the Levi’s® app any time.

If you have any questions about our new store safety measures, please visit our Help Center. To find out more about a Levi’s® location near you, use our store locator. We look forward to seeing you soon.

Your friends at Levi’s®

WHAT WE'RE OFFERING

Curbside Pickup

How does it work?

Place an order over the phone and tell the associate you’d like curbside pickup. When you arrive at the store, park in the designated curbside pickup area, then call the store to let the associate know where you’re parked. If there’s no designated pickup spot, tell the associate and they’ll direct to you where you can park. The associate will bring your order out to your car. 

Only at select stores. Use our store locator to check availability near you. Curbside Pickup coming soon for levi.com purchases.

Reserved Shopping (Coming Soon)

How will it work?

Social distancing guidelines mean we will be limiting the number of customers in our store at a time. But you can skip the line by making a reservation ahead of time. When you arrive, show your reservation confirmation to the store associate at the door. We will be offering Reservation Shopping soon at levi.com and through our app

Medical & First Responder Discount

How does it work?

Our first responders and medical professionals have been on the front lines during this crisis, tirelessly putting themselves in harm’s way. We’re saying thank you by offering a special discount for all they’ve done for us. Find out more about it here.

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