Hi, Eliza! 👋 We appreciate you reaching out to us. We understand that even the smallest details can make a big difference in the way our products look, fit, and feel. Whether it's a variation in fabric treatment, finishing, or composition, we strive to maintain the highest level of consistency across all our products. We also understand that accurately representing our products is crucial, and we take great care to ensure that our photos showcase the true colors and details of each item. However, variations in lighting and other factors can sometimes impact the appearance of our products. We appreciate your feedback and will certainly take note of your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us again. Also, just so you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and return. Levi's US Customer Service

Hey there! We really appreciate you reaching out to us. Our team is committed to creating high-quality products that meet and exceed our customers' expectations, so we're sorry to hear that we fell short in your case. We understand your frustration and we'd like to make it right. Our talented designers put a lot of thought and care into every detail of our products. From the functional aspects to responding to what our customers want, like an extra stretch, to following their creative inspiration, every choice is deliberate. However, we also recognize that everyone has their own unique preferences. That's why we offer a Premium Quality line that may better align with your needs. Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and return. Marion, Levi's Customer Support. Levi's US Customer Service

Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings! We understand there may have been another experience influencing your dissatisfaction. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance. Looking forward to hearing from you soon! Marion, Levi's Customer Support. Levi's US Customer Service

Hello Melanie, 👋 Thank you for getting in touch with us. We take pride in crafting high-quality products that exceed our customers' expectations. We're sorry to hear that we missed the mark this time, and we understand how frustrating that can be. We appreciate your feedback and the opportunity to make things right. Please don't hesitate to let us know if there's anything else we can do to help you find the perfect Levi's product for you. Levi's US Customer Service

Hello Monica, 👋 We appreciate you reaching out to us. We understand that even the smallest details can make a big difference in the way our products look, fit, and feel. Whether it's a variation in fabric treatment, finishing, or composition, we strive to maintain the highest level of consistency across all our products. We also understand that accurately representing our products is crucial, and we take great care to ensure that our photos showcase the true colors and details of each item. We appreciate your feedback and will certainly take note of your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us again. Also, just so you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and return. Levi's US Customer Service

Hello, Kellie! 👋 It's great to hear from you. Our designers put a lot of thought and effort into every aspect of their designs, taking into account both functionality and inspiration. However, we also understand that everyone has their own unique tastes and preferences. But no worries, we've got plenty of different options to choose from Women's 100% Cotton Outerwear, so you'll definitely be able to find something that suits your personal style! We just wanted to let you know that we offer a 30-day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Levi's US Customer Service