Hey there,thank you for getting in touch with us. We totally understand that it can be tricky to accurately represent the quality and feel of a product, and sometimes there can be differences between your expectations and the final product. We always aim for consistency, but sometimes things can fall through the cracks. We'll definitely pass on your feedback to our designers and photographers so they can improve their work and give customers a better idea of what to expect. We just wanted to let you know that we offer a 30 day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Marion, Levi's Customer Support. Levi's US Customer Service

Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Marion, Levi's Customer Support. Levi's US Customer Service