Hello, Chantal! 🤗  We really appreciate you reaching out to us. Our team is committed to creating high-quality products that meet and exceed our customers' expectations, so we're sorry to hear that we fell short in your case. We understand your frustration and we'd like to make it right.   Our talented designers put a lot of thought and care into every detail of our products. From the functional aspects to responding to what our customers want, like an extra stretch, to following their creative inspiration, every choice is deliberate. However, we also recognize that everyone has their own unique preferences. That's why we offer a Premium Quality line that may better align with your needs.   Also, just so you know, we have a 60-day return policy where you can send back your item(s) for a refund, free of charge. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Levi's Member, sign up Here to enjoy free shipping and return. Wishing you and your family a wonderful holiday season. 🎄️ 🎅️ Warm regards, Daniela   Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 We are giving our agents a much-deserved rest this Christmas. Our offices will be closed after 12 p.m. PST Christmas Eve and all day Christmas Day. levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?

Hi Loyal Levi’s Fan! Thank you so much for leaving a review for our product. We genuinely appreciate your feedback, whether it's positive or constructive, as it helps us enhance our offerings. We noticed your review wasn't about the product itself, and it appears there may be another experience that affected your feedback. We're here to help and would appreciate it if you could reach out to our Customer Care team. We want to address any concerns you may have encountered and appreciate the opportunity to assist you further. Looking forward to hearing from you! Levi's US Customer Service

Hey there! At Levi's, we understand that the smallest details can make a big impact. From fabric treatment and finishing to fabric composition, every aspect plays a role in how a garment looks, fits, and feels. We also know that accurate representation is key when it comes to shopping online. While we make every effort to showcase the true color of our products in our photos, variations in lighting can sometimes cause slight differences. Thank you for bringing this to our attention - we'll make sure to flag it and take any necessary steps to improve our product listings. We just wanted to let you know that we offer a 30 day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any more questions, our Help Center has more information, so feel free to check it out. As a bonus, Red Tab Members receive free shipping and returns! You can sign up here, or check if you're already a member. Levi's US Customer Service

Hello, 👋    It's great to hear from you. Our designers put a lot of thought and effort into every aspect of their designs, taking into account both functionality and inspiration. However, we also understand that everyone has their own unique tastes and preferences. But no worries, we've got plenty of different options to choose from MEN'S FIT , so you'll definitely be able to find something that suits your personal style!   We just wanted to let you know that we offer a 30-day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member.   Looking forward to hearing from you soon!   Daniela here from Levi's® Customer Service Team, Levi's US Customer Service