Hey there, thank you for getting in touch with us.   We totally understand that it can be tricky to accurately represent the quality and feel of a product, and sometimes there can be differences between your expectations and the final product. We always aim for consistency, but sometimes things can fall through the cracks. We'll definitely pass on your feedback to our designers and photographers so they can improve their work and give customers a better idea of what to expect.   We just wanted to let you know that we offer a 30 day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member.   Susan, Levi's Customer Support.    Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 Visit our Help Center Track your Order Here and sign up for SMS updates

Hello Ariel, There are a variety of factors that can impact how quickly denim wears, including your unique environment, daily movements, fabric composition, and the number of seams per inch in a product. With each person leading such a unique life, it can be difficult to pinpoint the exact cause of wear and tear on a pair of jeans. Check out our blog post filled with tips and tricks on how to make your denim last longer! We want you to enjoy your Levi's products for as long as possible, so feel free to reach out to us with any further questions or concerns. We just wanted to let you know that we have a Warranty Policy where you can submit items for inspection, and if the clothing item is deemed defective, we will be more than happy to replace them for you. Our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Levi's US Customer Service