Hey there, We appreciate you reaching out to us. We understand that even the smallest details can make a big difference in the way our products look, fit, and feel. Whether it's a variation in fabric treatment, finishing, or composition, we strive to maintain the highest level of consistency across all our products. We also understand that accurately representing our products is crucial, and we take great care to ensure that our photos showcase the true colors and details of each item. However, variations in lighting and other factors can sometimes impact the appearance of our products. We appreciate your feedback and will certainly take note of your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us again. Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and return. Marion, Levi's Customer Support. Levi's US Customer Service

Hello, Edwin!   Thank you so much for taking the time to leave a review for our product! We truly appreciate all types of feedback, whether it's positive or constructive. Your input is incredibly valuable to us as we strive to improve our future product offerings.   We're really sorry to hear that you haven't received your item yet and that this has caused you some dissatisfaction. We want to make things right for you, so we would absolutely love to have a further discussion with you about this. Please don't hesitate to reach out to our amazing Customer Care team. They're here to help and will be more than happy to assist you.   We're eagerly looking forward to hearing from you and resolving this issue for you!   Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?