Thank you for getting in touch with us. We always do our best to prevent these issues from occurring, but it can be tricky to accurately represent shades of color. Factors like changes in production or variations in monitor displays can impact how colors appear on your screen. We'll definitely pass on your feedback to our designers and photographers. Just wanted to let you know that we offer a 60-day exchange policy for your convenience. If you need to exchange your item for a different size, you can do so free of charge**. If you have any other questions, feel free to check out our Help Center for more information. By the way, if you're a  Red TabTM  Member, you get free shipping and returns. If you're not a member yet, you can sign up Here or check to see if you're already a member. Susan, Levi's Customer Support   Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 We are giving our agents a much-deserved rest this Christmas. Our offices will be closed after 12 p.m. PST Christmas Eve and all day Christmas Day. levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?

Hey there, Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings. It seems like there may have been another experience that led to your dissatisfaction. We want to address this issue and would love to have a further discussion with you. Please don't hesitate to reach out to our Customer Care team. We're here to help. Looking forward to hearing from you! Levi's US Customer Service