Hey there! At Levi's, we understand that the smallest details can make a big impact. From fabric treatment and finishing to fabric composition, every aspect plays a role in how a garment looks, fits, and feels. We also know that accurate representation is key when it comes to shopping online. While we make every effort to showcase the true color of our products in our photos, variations in lighting can sometimes cause slight differences. Thank you for bringing this to our attention - we'll make sure to flag it and take any necessary steps to improve our product listings. We just wanted to let you know that we offer a 30 day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any more questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Levi's US Customer Service

Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Also, just so you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Marion, Levi's Customer Support. Levi's US Customer Service

Hello Lucy, 👋 Thank you for getting in touch with us, we sincerely appreciate your feedback. At Levi's, we strive to deliver products that exceed your expectations, and we regret that we fell short on this occasion. We completely understand your disappointment and value the opportunity to make things right. We're sorry to hear that you had to utilize our 30-day return policy, but that's exactly why we have one. At Levi's, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30 day exchange policy for a different size, at no additional cost**. For more information or if you have any questions, please visit our Help Center. As a Red TabTM member, you can enjoy free shipping and returns. Sign up here or check if you're already a member to take advantage of this exclusive perk. Levi's US Customer Service

Hello Alexis, thank you for getting in touch. Our goal is to cater to various body types and preferences. We recommend checking out our Men’s and Women’s Jeans Guide for detailed information on each fit, or you can reach out to our customer service team for a personalized style consultation. We intentionally design our jeans to have varying proportions, including oversized, cropped, and slim fits, even within the same size. Additionally, minor differences in fabric treatment, finishing, or composition can also impact the fit of each pair of jeans. Remember that each individual's body shape will also affect how a pair of jeans fits. We just wanted to let you know that we offer a 30-day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any more questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Levi's US Customer Service