Hi, Loyal Levi’s Fan! Thanks so much for reaching out. We try our best to make sure all of our product meets or exceed expectations–and we’re sorry we missed the mark here. The process of making clothes is a complicated one, and sometimes there are small hiccups in production that can cause stuff like this to happen. Thanks for letting us know — it makes it much easier for us to flag and figure out moving forward! So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Levi's US Customer Service

Hi ffoxq, Loyal Levi’s Fan! We appreciate you reaching out to us. We understand that even the smallest details can make a big difference in the way our products look, fit, and feel. Whether it's a variation in fabric treatment, finishing, or composition, we strive to maintain the highest level of consistency across all our products. We also understand that accurately representing our products is crucial, and we take great care to ensure that our photos showcase the true colors and details of each item. However, variations in lighting and other factors can sometimes impact the appearance of our products. We appreciate your feedback and will certainly take note of your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us again. Also, just so you know, we have a 30 day Return policy**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns. Levi's US Customer Service

Hi Chris, Loyal Levi's Fan, Thank you for taking the time to share your feedback. We're truly sorry to hear that this item did not meet your expectations. We know how disappointing it can be when a product doesn't deliver the quality you've come to expect from Levi's. We take great pride in our products, and experiences like yours are not what we want for our customers. We genuinely appreciate you bringing this to our attention so we can continue improving. Your comments will be shared with our quality and product teams for review. If there's anything further we can assist you with, please contact our Customer Care team at 1-800-USA-LEVI (1-800-872-5384). Thank you for giving us the opportunity to learn from your experience. Levi's US Customer Service

Hi Benjamin, Loyal Levi’s Fan! There are a variety of factors that can impact how quickly denim wears, including your unique environment, daily movements, fabric composition, and the number of seams per inch in a product. With each person leading such a unique life, it can be difficult to pinpoint the exact cause of wear and tear on a pair of jeans. Check out our blog post filled with tips and tricks on how to make your denim last longer! We want you to enjoy your Levi's products for as long as possible, so feel free to reach out to us with any further questions or concerns. We just wanted to let you know that we have a Warranty Policy where you can submit items for inspection and if the clothing item is deemed defective we will be more than happy to replace them for you. our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up Here, or check if you're already a member. Levi's US Customer Service