Hello, Avis! 👋    Thanks for reaching out. We're sorry we missed the mark and understand your frustration with the tags. We appreciate your feedback and hope to have the chance to make things right. Please don't hesitate to reach out if you need anything else.   So you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member.   Levi's US Customer Service

Hello, Charley! 👋    Thank you for contacting us. We regret that we did not meet your expectations and acknowledge your dissatisfaction. Your feedback is valuable to us, and we aim to rectify the situation.   We would like to engage in a more in-depth conversation regarding this matter. Kindly contact our Customer Care team for further assistance by visiting the following link: Customer Care.   We anticipate your prompt response.   Daniela here from Levi's® Customer Service Team, Levi's US Customer Service