Hi, Loyal Levi’s Fan! Thanks so much for reaching out. Sometimes, something as small as a difference in fabric treatment, finishing, or fabric composition can affect the way something looks, fits, and feels! The same is true for photos — we try to represent the true color as faithfully as possible, but sometimes slight changes in light can make a big difference! We're always working to make our products as consistent as possible and represent them as faithfully as possible, so we'll flag this one. So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member Levi's US Customer Service

Hi, Loyal Levi’s Fan! Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings. It seems like there may have been another experience that led to your dissatisfaction. We want to address this issue and would love to have a further discussion with you. Please don't hesitate to reach out to our Customer Care team. We're here to help. Looking forward to hearing from you! Levi's US Customer Service

Hi Loyal Levi’s Fan, thanks for getting in touch! We take pride in crafting high-quality products that exceed our customers' expectations. We're sorry to hear that we missed the mark this time, and we understand how frustrating that can be. Our designers are passionate about their craft and pour their hearts into every detail of our products. Every choice they make, from functionality to style, is intentional and well-considered. However, we know that everyone has their own preferences and needs. That's why we offer a range of options, including our Premium Quality line, which may better suit your individual needs. We appreciate your feedback and the opportunity to make things right. Please don't hesitate to let us know if there's anything else we can do to help you find the perfect Levi's product for you. So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Carlos, Levi's Customer Support. Levi's US Customer Service