Hello, 👋 We're sorry to hear that your experience with our product didn't meet your expectations. At Levi's, we strive to deliver high-quality products that our customers love, and we're sorry that we fell short this time. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance. Looking forward to hearing from you soon! Levi's US Customer Service

Hello, 👋    We appreciate you reaching out to us. We understand that even the smallest details can make a big difference in the way our products look, fit, and feel. Whether it's a variation in fabric treatment, finishing, or composition, we strive to maintain the highest level of consistency across all our products.   We also understand that accurately representing our products is crucial, and we take great care to ensure that our photos showcase the true colors and details of each item. However, variations in lighting and other factors can sometimes impact the appearance of our products.   We appreciate your feedback and will certainly take note of your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us again.   Also, just so you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and return.   Looking forward to hearing from you soon!   Daniela here from Levi's® Customer Service Team, Levi's US Customer Service

Hello, Sabrina! 👋    Thanks for getting in touch with us. We really appreciate it.   Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product.   We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future.   If you need to exchange your item for a different size, we've got you covered with our 30-day exchange policy! And the best part? It's completely free of charge! If you have any questions about the exchange process, our Help Center is a great resource.   Lastly, if you're a Red TabTM member, you can take advantage of free shipping and returns. Not a member yet? You can sign up here, or check if you're already a member. Thanks again for reaching out to us!   Looking forward to hearing from you soon!   Daniela here from Levi’s® Customer Service Team,  

Hello, 👋    Thank you for getting in touch with us, we sincerely appreciate your feedback. At Levi's, we strive to deliver products that exceed your expectations, and we regret that we fell short on this occasion. We completely understand your disappointment and value the opportunity to make things right.   We're sorry to hear that you had to utilize our 30 day return policy, but that's exactly why we have one. At Levi's, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30 day exchange policy for a different size, at no additional cost**. For more information or if you have any questions, please visit our Help Center. As a Red TabTM member, you can enjoy free shipping and returns. Sign up here or check if you're already a member to take advantage of this exclusive perk.   Looking forward to hearing from you soon!   Daniela here from Levi’s® Customer Service Team,