Hi there, Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Levi's US Customer Service

Hi there, Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Levi's US Customer Service

Thanks so much for reaching out. Representing quality and feel can be difficult. Both changes in the production process and product photography and descriptions can affect your expectations of the product feel and the reality of the final style. We try our best to keep everything consistent, but sometimes there’s a disconnect. We’ll make sure to relay this to our designers and photographers so others can get a better idea of what to expect. So you know, we have a 30 Day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Levi's US Customer Service

Hi Emily, Thanks for reaching out. We're sorry we missed the mark and understand your frustration. We appreciate your feedback and hope to have the chance to make things right. Please don't hesitate to reach out if you need anything else. So you know, we have a 30 Day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Levi's US Customer Service

Thanks so much for reaching out. We try our best to make sure all of our product meets or exceed expectations–and we’re sorry we missed the mark here. We totally understand your frustration and appreciate the chance to make it better. Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got functionality in mind, are responding to what customers are asking for — like extra stretch — or are following their inspiration. That being said, everyone has their own preferences and we understand that! We also offer a Premium Quality line that may better suit your needs. Levi's US Customer Service

Hey there! We're sorry to hear that your experience with our product didn't meet your expectations. At Levi's, we strive to deliver high-quality products that our customers love, and we're sorry that we fell short this time. We just wanted to let you know that we have a Warranty Policy where you can submit items for inspection and if the clothing item is deemed defective we will be more than happy to replace them for you. our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up Here, or check if you're already a member. Levi's US Customer Service

Hey there! We're sorry to hear that your experience with our product didn't meet your expectations. At Levi's, we strive to deliver high-quality products that our customers love, and we're sorry that we fell short this time. We just wanted to let you know that we have a Warranty Policy where you can submit items for inspection and if the clothing item is deemed defective we will be more than happy to replace them for you. our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up Here, or check if you're already a member. Levi's US Customer Service