Hey there!    We really appreciate you reaching out to us. Our team is committed to creating high-quality products that meet and exceed our customers' expectations, so we're sorry to hear that we fell short in your case. We understand your frustration and we'd like to make it right.   Our talented designers put a lot of thought and care into every detail of our products. From the functional aspects to responding to what our customers want, like an extra stretch, to following their creative inspiration, every choice is deliberate. However, we also recognize that everyone has their own unique preferences. That's why we offer a Premium Quality line that may better align with your needs.   Susan, Levi's Customer Support.    Levi's® Customer Service Visit our Help Center Track your Order Here and sign up for SMS updates

Hey, 👋 Thanks for reaching out. We're sorry we missed the mark and understand your frustration. We appreciate your feedback and hope to have the chance to make things right. Please don't hesitate to reach out if you need anything else. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance. Looking forward to hearing from you soon! Levi's US Customer Service

Hey there! There are a variety of factors that can impact how quickly denim wears, including your unique environment, daily movements, fabric composition, and the number of seams per inch in a product. With each person leading such a unique life, it can be difficult to pinpoint the exact cause of wear and tear on a pair of jeans. Check out our blog post filled with tips and tricks on how to make your denim last longer! We want you to enjoy your Levi's products for as long as possible, so feel free to reach out to us with any further questions or concerns. We just wanted to let you know that we have a Warranty Policy where you can submit items for inspection and if the clothing item is deemed defective we will be more than happy to replace them for you. our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up Here, or check if you're already a member. Marion, Levi's Customer Support. Levi's US Customer Service

Hey there! Thanks for sharing your thoughts with us. We truly appreciate it when our customers take the time to provide us with feedback about their experience with our products. Your feedback helps us understand what works for you and how we can continue to improve our products. Keep the feedback coming as you shop for our Levi's products. We look forward to hearing from you!