Hey there,   We're sorry to hear that your experience with our product didn't meet your expectations. At Levi's, we strive to deliver high-quality products that our customers love, and we're sorry that we fell short this time.   So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member.   Susan, Levi's Customer Support.    Levi's® Customer Service Visit our Help Center Track your Order Here and sign up for SMS updates

Hey there, thanks for reaching out! At Levi's, we're dedicated to providing you with top-quality products that exceed your expectations. We apologize that we fell short this time around, and we appreciate the opportunity to make things right. We’re sorry to hear that you had to take advantage of our return policy — but that’s why we have one after all. So you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up Here or check and see if you’re already a Member. Susan, Levi's Customer Support    Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 We are giving our agents a much-deserved rest this Christmas. Our offices will be closed after 12 p.m. PST Christmas Eve and all day Christmas Day. levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?