Hi, Loyal Levi’s Fan! Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings! We understand there may have been another experience influencing your dissatisfaction. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance. Looking forward to hearing from you soon! Levi's US Customer Service

Hey, Loyal Levis Fan! I'm here to help! At Levi's, we know that even the smallest details can impact the fit of your jeans - like changes in fabric treatment and finishing or the composition of the fabric itself. But don't worry, we're constantly striving to make our fits as consistent as possible. We appreciate you bringing this to our attention and we'll make sure to take note of it. Thanks for being a part of the Levi family. Levi's US Customer Service

Thanks so much for reaching out. Sometimes, something as small as a difference in fabric treatment, finishing, or fabric composition can affect the way something looks, fits, and feels! The same is true for photos — we try to represent the true color as faithfully as possible, but sometimes slight changes in light can make a big difference! We're always working to make our products as consistent as possible and represent them as faithfully as possible, so we'll flag this one. So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Levi's US Customer Service