Hello, Ruslana 👋    Thanks for reaching out. We're sorry we missed the mark and understand your frustration. We appreciate your feedback and hope to have the chance to make things right. Please don't hesitate to reach out if you need anything else.   So you know, we have a 30-day exchange/return policy where you can send your item(s) for a different size, or refund free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member.   Looking forward to hearing from you soon!   Daniela here from Levi’s® Customer Service Team,   Levi's® Customer Service Visit our Help Center Track your Order Here and sign up for SMS updates