Hello Dia, We appreciate you reaching out to us. We understand that even the smallest details can make a big difference in the way our products look, fit, and feel. Whether it's a variation in fabric treatment, finishing, or composition, we strive to maintain the highest level of consistency across all our products. We also understand that accurately representing our products is crucial, and we take great care to ensure that our photos showcase the true colors and details of each item. However, variations in lighting and other factors can sometimes impact the appearance of our products. We appreciate your feedback and will certainly take note of your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us again. Also, just so you know, we have a 30-day return policy where you can return your item(s), free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and return. Levi's US Customer Service

Hey there, thanks for reaching out! At Levi's, we're dedicated to providing you with top-quality products that exceed your expectations. We apologize that we fell short this time around, and we appreciate the opportunity to make things right. We’re sorry to hear that you had to take advantage of our return policy — but that’s why we have one after all. So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Marion, Levi's Customer Support Levi's US Customer Service

Thank you for getting in touch with us, we sincerely appreciate your feedback. At Levi's, we strive to deliver products that exceed your expectations, and we regret that we fell short on this occasion. We completely understand your disappointment and value the opportunity to make things right. We're sorry to hear that you had to utilize our 30 day return policy, but that's exactly why we have one. At Levi's, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30 day exchange policy for a different size, at no additional cost**. For more information or if you have any questions, please visit our Help Center. As a Red TabTM member, you can enjoy free shipping and returns. Sign up here or check if you're already a member to take advantage of this exclusive perk. Marion, Levi's Customer Support. Levi's US Customer Service

Hello Sherri, 👋 Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality, fit, and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Also, just so you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Levi's US Customer Service

Hello Sherri, 👋 Happy to help, we appreciate your interest in our products. We understand that it can be tricky to accurately represent the quality, fit, and feel of a product online. Sometimes, changes in production or the way we photograph and describe our items can make it hard to match your expectations with the final product. We always do our best to keep everything consistent, but we know that there can be a disconnect sometimes. That's why we'll be sure to pass on your feedback to our designers and photographers, so we can improve in the future. Also, just so you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and returns! Levi's US Customer Service