Hi there, Loyal Levi's Fan, thanks for getting in touch! We really appreciate you reaching out to us. Our team is committed to creating high-quality products that meet and exceed our customers' expectations, so we're sorry to hear that we fell short in your case. We understand your frustration and we'd like to make it right. Our talented designers put a lot of thought and care into every detail of our products. From the functional aspects to responding to what our customers want, like an extra stretch, to following their creative inspiration, every choice is deliberate. However, we also recognize that everyone has their own unique preferences. That's why we offer a Premium Quality line that may better align with your needs. Also, just so you know, we have a 30 day Return policy**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up here to enjoy free shipping and return. Carlos, Levi's Customer Support. Levi's US Customer Service

Hi Loyal Levi’s Fan! Thanks so much for reaching out. We try our best to keep these things from happening but representing shades of color can be difficult. From changes in the production process which can slightly change the wash to the tint of your home monitor–any of these and more can affect the way you see the color on your screen. We’ll make sure to relay this to our designers and photographers. So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Levi's US Customer Service