Hey, 👋 Thank you for reaching out to us. At Levi's, we strive to create products that meet and exceed your expectations, so we're sorry to hear that you're not satisfied with your purchase. We completely understand your frustration, and we want to make it right. Many different factors can impact how quickly denim wears, shrinks, or fades out the colors, such as your environment, daily movements, fabric composition, and the number of seams per inch. Since everyone's lifestyle is unique, it can be difficult to pinpoint exactly what is causing your issue. However, we've got you covered with our blog post that offers tips on how to make your denim last longer! Levi's US Customer Service

We appreciate you taking the time to get in touch with us. At Levi's, we know that even the slightest changes in fabric treatment and finishing can impact the way our jeans fit. The same goes for even the tiniest shift in fabric composition. While we strive to keep our fits as consistent as possible, we understand that sometimes these changes can affect your experience with our products. We're always working to improve and perfect our jeans so that you can enjoy the best possible fit. Thanks again for bringing this to our attention! Marion, Levi's Customer Support. Levi's US Customer Service

Hey there! At Levi's, we understand that the smallest details can make a big impact. From fabric treatment and finishing to fabric composition, every aspect plays a role in how a garment looks, fits, and feels. We also know that accurate representation is key when it comes to shopping online. While we make every effort to showcase the true color of our products in our photos, variations in lighting can sometimes cause slight differences. Thank you for bringing this to our attention - we'll make sure to flag it and take any necessary steps to improve our product listings. We just wanted to let you know that we offer a 30 day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any more questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Marion, Levi's Customer Support. Levi's US Customer Service

Hello AL, 👋 Thanks for reaching out. Our goal is to provide a diverse range of fits that cater to everyone. We suggest reviewing our Men’s and Women’s Jeans Guide for comprehensive information on each fit or reaching out to customer service for personalized style recommendations. Our jeans are deliberately designed to vary in size, with some being intentionally oversized, cropped, or slimmer, even within the same size range. Additionally, slight alterations to fabric treatment, finishing, or composition can influence the fit of a pair of jeans. Moreover, each pair of jeans may fit individuals differently. Also, just so you know, we have a 30-day exchange policy where you can exchange your item(s) for a different size, free of charge**. If you have any questions, please feel free to visit our Help Center for more information. And hey, if you're not already a Red TabTM Member, sign up Here to enjoy free shipping and returns. Levi's US Customer Service

Hello, MS! 👋 I hope this email finds you well. Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings. It seems like there may have been another experience that led to your dissatisfaction. We acknowledge that receiving incorrect items has impacted your satisfaction. We are committed to resolving this matter and would appreciate the opportunity to discuss it further with you. Kindly feel free to contact our Customer Care team. We are here to assist you. Looking forward to hearing from you! Levi's US Customer Service