Hi Loyal Levi’s Fan! Thanks so much for reaching out. Representing quality and feel can be difficult. Both changes in the production process and product photography and descriptions can affect your expectations of the product feel and the reality of the final style. We try our best to keep everything consistent, but sometimes there’s a disconnect. We’ll make sure to relay this to our designers and photographers so others can get a better idea of what to expect. So you know, we have a 30 day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up here or check and see if you’re already a Member. Levi's US Customer Service