Hi, Loyal Levi’s Fan! Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings! We understand there may have been another experience influencing your dissatisfaction. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance. Looking forward to hearing from you soon! Marion, Levi's Customer Support. Levi's US Customer Service

Hi, Loyal Levi’s Fan! Thank you so much for leaving a review for our product. We genuinely appreciate your feedback, whether it's positive or constructive, as it helps us enhance our offerings. We noticed your review wasn't about the product itself, and it appears there may be another experience that affected your feedback. We're here to help and would appreciate it if you could reach out to our Customer Care team. We want to address any concerns you may have encountered and appreciate the opportunity to assist you further. Looking forward to hearing from you! Levi's US Customer Service