Hello, Jaqueline! 👋    Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings!   I regret to learn that you did not receive your order, and I understand that this situation has contributed to your dissatisfaction. We would appreciate the opportunity to discuss this matter further with you. Kindly contact our Customer Care team for assistance.   Looking forward to hearing from you soon!   Daniela here from Levi's® Customer Service Team Levi's US Customer Service

Hello, 👋    We appreciate you reaching out to us. We understand that even the smallest details can make a big difference in the way our products look, fit, and feel. Whether it's a variation in fabric treatment, finishing, or composition, we strive to maintain the highest level of consistency across all our products.   We also understand that accurately representing our products is crucial, and we take great care to ensure that our photos showcase the true colors and details of each item. However, variations in lighting and other factors can sometimes impact the appearance of our products.   We appreciate your feedback and will certainly take note of your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us again.   Looking forward to hearing from you soon!   Daniela here from Levi's® Customer Service Team, Levi's US Customer Service