Hey there,   We're sorry to hear that your experience with our product didn't meet your expectations. At Levi's, we strive to deliver high-quality products that our customers love, and we're sorry that we fell short this time.   Susan, Levi's Customer Support.      Levi's® Customer Service (U.S.) 800.872.5384 (Canada) 888.501.5384 levis.com Visit our Help Center Track your Order Here and sign up for SMS updates Become a RedTab™ Member Today for free shipping on all orders and free Happy Returns What’s your 501® Story?

Thanks so much for reaching out. We try to make a wide variety of fits for everyone — and we definitely recommend looking through our Men’s Jeans Guide and Women’s Jeans Guide to get all of the information you need about each one or contact customer service for a 1:1 personal style consult. Often, we intentionally construct our jeans to be oversized, cropped or slimmer, even within a given size. And sometimes, something as small as a change in fabric treatment, finishing, or composition can affect the way a pair of jeans fits. Not to mention that each pair of jeans will fit everyone differently! So you know, we have a 60-day exchange policy where you can exchange your item(s) for a different size, free of charge**. Please visit our Help Center for more information if you have any more questions. Free shipping and Returns for Red TabTM Members. Sign up Here or check and see if you’re already a Member.