I purchased a Levi’s jean jacket for my granddaughter as a Christmas gift. When it arrived, I realized I had ordered the wrong size and the jacket was too small. I went to Levi’s website to initiate an exchange, and the process couldn’t have been easier. The exchange was free, straightforward, and I received the replacement jacket in less than a week. Not only was I pleased with the excellent customer service, I was truly impressed with the quality of the jacket itself. It immediately reminded me of the Levi’s jacket I bought nearly 40 years ago for my son — the very same jacket that his son is now wearing. That kind of durability and timeless quality is rare today. Thank you, Levi’s, for making a beautiful, well-made product and standing behind it with outstanding service.

It fits beautifully, looks fantastic on and have already received many compliments. This will be part of my wardrobe for many years.

Love the original style. No stretchy feel. Perfect in all ways.